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Resume

Work
Experience

January 2026 - Present

Human Factors Engineer | Johnson and Johnson

  • Conducted FDA-regulated formative and summative assessments for cardiac and ECMO medical devices in alignment with ISO, FDA and EMA guidance

  • Created standardized templates detailing FDA Human Factors guidelines for company-wide activity

  • Designed and executed usability testing, including task analysis, protocol development, moderation, data collection, and findings to identify use-related risks and design improvements, collaborating with engineering and clinical stakeholders

  • Documented study results and usability evidence to support design decisions and regulatory submissions, strengthening traceability between user needs, hazards, and design controls

January 2025 - January 2026

UX Research Associate | Bentley University User Experience Center

  • Research Associate for global consulting group specializing in research, design, and strategy services for software,
    medical devices, and product development

  • Executed FDA-approved Human Factors validation study on IV medical device, assessing usability risks and validating
    design safety per regulatory guidelines

  • Designed three prototypes with Figma, conducted and analyzed 21 usability testing interviews on Dovetail, and analyzed
    30 moderated card-sorting sessions and 140 unmoderated tree-tests with Optimal for leading e-commerce website

  • Conducted an accessibility usability study for a leading financial software company; used Dovetail to analyze 75 participant interviews and generated eight deliverables (guidelines, feedback processes, accessibility policy, etc.) with 300+ actionable recommendations for stakeholders

  • Designed and facilitated an AI design thinking retreat for senior leadership at a top insurance provider, generating new
    frameworks to streamline processes and enhance organizational strategy

May 2023 - May 2024

Marketing Intern | Workiva

  • Led end-to-end UX website redesign to improve membership, including creating discussion guides, conducting three member surveys with 500 participants and 12 usability testing interviews, codifying and analyzing results, rendering mockups, and presenting recommendations to leadership, resulting in a 25% increase in membership

  • Reduced team production time by 50% by updating and managing all content and communications channels for a
    community of 5,000+ members

  • Improved member experience by conducting market research and streamlining the end-to-end event process for 25+ quarterly virtual and in-person events, including registration, production, attendance tracking, and reporting

September 2022 - May 2025

Undergraduate Research Assistant, Psychology Research Methods | University of Vermont Family Development

  • Conducted research study for the psychophysiology responses to stress while using social media, including conducting
    protocol on 40 participants, data entry and cleaning, transcribing interviews, coding interview data, and training
    participants on research protocols

  • Assisted as a teaching assistant with student-led research projects and surveys of over 500 participants

Education

2025- Anticipated: May 2026

Bentley University McCallum Graduate School of Business | Master of Science Human Factors in Information Design     

Relevant Coursework: Foundations in Human Factors, Multimodal Experience Design, Testing and Assessment Program, Qualitative Research, Ethnography for Design       

2020-2024

University of Vermont | Bachelor of Arts in Psychological Science       

Skills

HF/UE Research: Usability Testing, Summative and Formative Studies, Ethnography, Root Cause Analysis, Eye tracking, Surveys, Use-Related Risk Analysis, uFMEA, Contextual Inquiry, Heuristic Evaluation, ISO, FDA Known Use Problems
Tools: Figma, SPSS, Dovetail, Qualtrics, R, Python, Arduino, Optimal, Adobe, Lovable, Bolt, HFMEA, Framer, Adobe XD 

 

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